Complimentary  ·  No Obligation

Every great piece of jewelry starts with a conversation. Whether you're searching for an engagement ring, designing something custom, or simply don't know where to start — we're here to make it personal.

An honest conversation with a family that has been doing this for over 60 years.

Choose Your Consultation

How Would You Like to Connect?

Complimentary

Virtual Consultation

30 Minutes  ·  Zoom

Meet with our team from anywhere in the world. Perfect for clients outside of Detroit or anyone who prefers to start the conversation from home. We'll walk you through our collections, discuss your vision, and answer every question you have.

What to expect

  • One-on-one video call with a Chapman's team member
  • Browse collections and discuss styles, metals, and stones
  • Custom design discussions welcome
  • Zoom link sent immediately upon booking
  • No purchase required
Before your appointment Have inspiration photos? Send them to info@chapmansjewelry.com ahead of time — the more we know going in, the better we can serve you.
Select a Date & Time
Complimentary

In-Person Consultation

60 Minutes  ·  Downtown Detroit

Visit us at our Downtown Detroit showroom for a fully personalized experience. See pieces up close, try things on, and work directly with our team in a relaxed, no-pressure environment. This is where the magic happens.

What to expect

  • Private appointment at our Downtown Detroit showroom
  • View and try on pieces from our full collection
  • Custom design consultations and inspiration review
  • Bring photos, ideas, or come with an open mind
  • No purchase required
Our Location 1500 Washington Blvd, Detroit, MI 48226
(313) 421-0779

Street parking is available. We recommend arriving a few minutes early.
Select a Date & Time

After You Book

What Happens Next?

01

You'll receive an immediate confirmation email with your appointment details and Zoom link (for virtual) or store address and parking information (for in-person).

02

We'll send you a reminder 24 hours before your appointment and again 2 hours before so you never miss it.

03

Have inspiration photos or ideas? Send them to info@chapmansjewelry.com ahead of time. The more we know going in, the better we can serve you.

04

Show up ready to talk. That's it. We'll handle the rest.

Common Questions

Frequently Asked Questions

No. All consultations at Chapman's Jewelry are completely complimentary. There is no obligation to purchase.
Virtual consultations are 30 minutes. In-person consultations are 60 minutes. If more time is needed we're always happy to schedule a follow-up.
Absolutely — and we encourage it. Whether it's a partner, a parent, or a best friend, bring whoever helps you make decisions. The more the merrier.
For engagement ring or custom design consultations, bringing inspiration photos is incredibly helpful — whether from Pinterest, Instagram, or anywhere else. For in-person visits, just bring yourself. For virtual consultations, have your device charged and your Zoom ready.
Yes — custom design is one of our specialties. We work with clients from concept to creation on engagement rings, anniversary pieces, and one-of-a-kind jewelry. Your consultation is the perfect place to start that conversation.
Yes — that's exactly what virtual consultations are for. We work with clients across the country. All you need is a phone, tablet, or computer with a camera.
No problem at all. Use the reschedule link in your confirmation email or call us directly at (313) 421-0779 and we'll find a new time that works.
That's actually the best time to book. Come with an open mind and let us guide you. We do this every day and we're good at helping people figure out exactly what they want.

No Rush

Not Ready to Book Yet?

That's completely fine. Browse our collections first, and when you're ready we'll be here.

Reach Us Directly Prefer to call or email before booking? We're happy to answer any questions first.

Phone: (313) 421-0779
Email: info@chapmansjewelry.com

1500 Washington Blvd
Detroit, MI 48226

A Note From Our Family

To Yours.

We know that choosing jewelry — especially for life's biggest moments — is deeply personal. You're not just buying a product. You're marking a memory, honoring a relationship, or celebrating something that matters.

We take that seriously. Every single time.

We look forward to meeting you.

— The Chapman Family