Shipping policy
Thank you for shopping at Chapman's Jewelry! We offer shipping to most locations worldwide. Please read our shipping policy below for more information.
- Processing Time:
We strive to process and ship all orders as quickly as possible. Most orders will be processed and shipped within 7-10 business days. However, some orders may take longer to process if they require additional verification or if the item is temporarily out of stock. If your order is delayed for any reason, we will contact you as soon as possible to let you know the estimated shipping date.
- Shipping Methods:
We offer a variety of shipping methods, including standard shipping and expedited shipping. The shipping methods available for your order will depend on your location and the size and weight of the items in your order. The estimated delivery time for each shipping method will be provided at checkout.
- Shipping Costs:
Shipping costs will vary depending on your location, the size and weight of the items in your order, and the shipping method you select. The shipping cost for your order will be calculated and displayed at checkout. Please note that international orders may be subject to customs or import duties, which are the responsibility of the recipient.
- Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your order on the website of the shipping carrier.
- Delivery:
We cannot guarantee delivery times or dates, as delivery times may vary depending on your location and the shipping method you select. If you require delivery by a certain date please contact us before ordering. We are not responsible for any delays or damages caused by shipping carriers or other third parties. Please ensure that the shipping address you provide is accurate and complete, as we are not responsible for packages that are lost or delayed due to incorrect or incomplete addresses.
- Returns:
If your order is damaged or defective, please refer to our Return Policy for information about returns and exchanges.
- Contact Us:
If you have any questions or concerns about our shipping policy, please contact us at info@chapmansjewelry.com.